Our Warranty
We stand behind the quality of our pieces.
Everlast offers complimentary life time warranty on our custom pieces.
Warranty
We are proud to provide a complimentary lifetime warranty on each and every one of our custom pieces, so you can rest assured that we will lovingly care for your pieces whenever it needs servicing. We stand by the quality of our pieces.
Our warranty includes any quality issues that arise from a manufacturing defect, including: loose diamonds or loose prongs and missing small stones.
This warranty does not cover issues that arise from normal wear and tear, including but not limited to: scratches, dents, misshapen bands, or cracked stones. Lost or stolen pieces are also not covered by this warranty.
If you encounter any problems with your engagement ring or wedding band, contact us immediately and we will stay in open communication with you about the work that’s needed and any associated costs.
Please kindly note that any work performed on our pieces by anyone outside of Everlast Diamond will void this warranty.
Cleaning & Assessment
Send us an email: anna@everlastdiamond.com
As an owner managed business I take great pride in our quality, details and work. I will personally clean, inspect your piece and if it needs repairs walk you through the repairs.
Cleaning & Resizing
Resizing is complimentary in the first year, we'll make sure your ring fits perfect. Resizing will be at cost after the first year.
Annual steam cleaning & inspection is complimentary, reach out: anna@everlastdiamond.com
At Home Cleaning
How to Clean Diamond Rings at Home
Diamonds can lose their shine if dirtied by lotion, hand sanitizer, makeup, perfume or even the oils from our fingers. The best way to clean diamond rings is to make a solution with warm water and a lot of dishwashing soap. Soak your ring for 20 - 30 minutes, then brush the diamonds with a soft toothbrush, make sure to brush the underside of your center diamond and then rinse under warm running water.
Repeat if needed.
To keep your ring looking brilliant and full of life, try to clean it once a week and before big events where you'll be showcasing your Everlast ring.